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FAQ

Which Docker images work? Any from Docker Hub, or from a registry your tenant has configured. GPU images need a GPU queue and at least one GPU requested. Docker images

Can I run CPU-only work? Yes. Pick a CPU queue, or set GPUs to zero where advanced view gives you the option.

What happens when the runtime expires? The container is stopped and removed, and anything outside a mounted bucket is deleted. Extend the job before that, not after. Job states

Can I add a port to a running job? No. Ports are declared at creation and can only be opened and closed afterwards. Clone the job with the port declared. Ports

Can I edit a job after submitting it? Name, image, command and ports, while it is booked, queued, running or failed. Not once it has finished or been cancelled.

Why does my job say Auto for CPU and RAM? The scheduler sized it. You get selectors only if advanced job view is enabled for your tenant. Your account

Where does my data go? Nowhere, unless you mounted a bucket. The container filesystem is discarded. Files and storage

Why can I see a bucket on Files but not mount it? The queue you selected cannot reach that bucket’s storage. Different queue, or an administrator attaches the storage to the queue.

Is storage charged when nothing is running? Yes. Per terabyte-hour, continuously.

What spends tokens? A fixed job start cost, the per-minute runtime cost scaled by the resources held, and storage. Tokens

Do I pay for a GPU I am not using? Yes - charging is on resources held, not used. The Metrics view shows whether you are actually using it.

Do I get the unused runtime back if I cancel? You stop paying from the moment you cancel. The remainder is never charged.

Can I go negative? No. A job whose estimate exceeds your balance is not submitted.

Why is my queue list empty? Your group has not been granted any queue, or lacks the add-job permission. Roles and permissions

Who can see my jobs? You. A tenant admin with Admin View on. A superadmin who enters your tenant. Not other tenants, ever.

I am in two organisations. Two accounts, one per tenant. They are unrelated even with the same address.

Light or dark? The control at the bottom of the navigation, remembered per browser.

Where is the full API? /api/ on your own installation, with the raw document at /api/swagger.json. REST API